OPTIST, an Ohio-based Mortgage Brokerage, seeks a customer service representative with excellent communication and problem-solving skills. This is an opportunity for career growth in a positive, fast-paced environment.
Customer Service Representative
- Record customer interactions and follow up on their experience with our company
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Find patterns in customer complaints and bring them to the team for improvement
- Ensure customer account information is up-to-date
- Must have graduated high school, received a G.E.D. or equivalent
- Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
OPTIST is an Ohio-based Mortgage Brokerage. We specialize in helping clients build financial wealth through homeownership. Our #1 goal is to provide exceptional customer service and build a long-lasting business on referrals and repeat clients.
OPTIST, an Ohio-based Mortgage Brokerage, seeks a customer service representative with excellent communication and problem-solving skills. Responsibilities include recording customer interactions, addressing complaints, and identifying areas for improvement. This is an opportunity for career growth in a positive, fast-paced environment. Compensation ranges from $14.50 to $17 per hour. Join OPTIST and provide exceptional customer service in the mortgage industry!
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